Privacy Policy

Planet Alba Private Limited (“Planet Alba,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://www.planetalba.biz (the “Website”) or use our services.

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Last updated: 03.08.2024

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, billing/shipping address, and payment details provided when you complete a transaction.

• Usage Information: IP address, browser type, operating system, and browsing activity on our Website.

• Cookies & Tracking: We may use cookies or similar technologies to improve user experience.

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2. How We Use Your Information

We use your information to:

• Payment Instrument: credit/debit card, bank account, prepaid instrument, UPI, IMPS, or any other electronic payment method accepted.

• Platform: the Planet Alba Website and any associated mobile applications.

• Transaction: an order you place via the Platform.

• Transaction Amount: the total amount you pay for a Transaction.

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3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• Payment Partners (e.g., Razorpay, UPI apps, banks) to process payments securely.

• Service Providers who help us operate the Website (hosting, analytics, customer service).

• Legal Authorities when required by law or to protect our rights.

 

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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5. User Rights

You have the right to:

• Access, correct, or update your personal information.

• Withdraw consent to our data processing (subject to legal/contractual obligations).

• Request deletion of your personal data by contacting us.​

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6. Cookies
We use cookies to enhance your experience. You may disable cookies in your browser settings, but some parts of the Website may notfunction properly.

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7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

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8. Grievance Officer

In compliance with the Information Technology Act, 2000, the Grievance Officer for Planet Alba is:

• Name: Anamika Gupta

• Email: info@planetalba.biz

• Phone: +91 62678 23005

• Address: 94, Shiv Nikunj, Jaisinghpura, Bhankrota, Jaipur – 302026, Rajasthan, India

 

9. Updates to This Policy

These Terms are governed by the laws of India. Any dispute shall be resolved by arbitration in Bengaluru under the Arbitration and Conciliation Act, 1996. Proceedings shall be in English, and the seat of arbitration shall be Bengaluru.

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