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At Planet Alba Private Limited (“Planet Alba,” “we,” “our,” or “us”), we provide digital services such as workshops, consulting sessions, and online magazine access. This means there is no physical product shipping involved.

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Last updated: 03.08.2024

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1. Delivery of Services

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• All services are delivered digitally through our website https://www.planetalba.biz, email communication, or online platforms.

• Upon successful payment, customers receive access details or confirmation within 24 hours.

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2. Shipping Policy

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Refunds may be considered under the following conditions:

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• Since no physical goods are sold, shipping does not apply.

• No courier, postal, or logistics services are involved.

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3. Exchange Policy

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We do not sell or rent your personal data. We may share your information with:​

• As our services are digital and customized, exchanges are not applicable.

• Customers cannot request to “swap” one workshop/service for another once access has been granted.

 

4. Exceptions

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Planet Alba may, at its sole discretion, allow adjustments in special circumstances (e.g., rescheduling a workshop due to unavoidable reasons). Such exceptions are handled on a case-by-case basis.

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5. Contact Us

For queries regarding service delivery, please contact:

• Email: info@planetalba.biz
  Phone: +91 62678 23005
  Address: 94, Shiv Nikunj, Jaisinghpura, Bhankrota, Jaipur – 302026, Rajasthan, India​